Through practice, I realized that "management" really has a scientific component in it.Whether it is research or management, problem solving is very important.To judge whether a goal is feasible, you can't just look at the surface, shout slogans high, can't implement, sooner or later make mistakes.
For scientists, it is important to create (or raise) scientific problems, and this ability is also a core indicator of the level of scientific research workers.Scientific research can not pick people's wisdom, we must be brave to open up new fields and ask new questions.But really solving problems is just as important.We often hear that a scientist who has verified some of Einstein's theories (such as gravitational waves) can win a Nobel Prize.Of course, the latter is not the problem, but verification and problem solving also involve a lot of innovation.
For scientific research, execution time is not the biggest obstacle.The famous asphalt drip test has been going on for almost a hundred years and is likely to continue.In 1927, Professor Thomas Parnell of the University of Queensland in Australia suddenly dreamed of seeing the drip process of asphalt.Bitumen is not liquid water that drips when opened.But under the time effect, as long as the time is long enough, seemingly solid substances will also appear plastic, such as the mantle we know well.At million-year scales, the mantle also forms convection, controlling the pattern of plate movement.Specifically to the asphalt mentioned above, the current experiment found that about one drop every 10 years, I can experience the excitement of the experimenters when they see the asphalt falling after a long wait.
Contrary to scientific research, in management, our thinking is just the opposite.First, do not create administrative problems, and at the same time solve problems in a timely manner.The administrative process is more like the body's blood vessels, from the heart to the blood vessels and transport, to the capillary endings, which is a complete circulatory process.In this system, which link goes wrong is a major health hazard, if not treated and improved in time, there will even be life concerns.
Let's look at how problems arise in management.
For grassroots and middle-level management, business imprecision is the most common problem.This problem can be solved basically through business promotion and replacement.One problem that is often overlooked is information congestion.Due to forgetfulness, or poor handover of clerical information, information was not further reported, timely decision-making, delayed aircraft, or legal disputes caused by jet lag.
In order to solve this information jamming problem, we need to start from two aspects.First of all, if too much emphasis is placed on timely communication, the other consequence is that the grassroots are no longer actively responsible, and all problems are accumulated at the decision-making level, and the efficiency will be inefficient.Therefore, it is important to actively communicate with colleagues, find problems, build full trust, and improve morale.In addition, information leakage should be actively prevented in the system and process.For example, for complex file management, it is necessary to establish efficient digital and automated management to reduce the impact of human factors.
The lack of active cooperation between departments is also one of the major disaster areas that have caused problems.Resolution of a matter may require communication and collaboration between two or more units.The decision-making of this department requires the decision-making of another department as a basis.When the cooperative department is inefficient, or does not give timely feedback, it is easy to cause information congestion.
Front-line staff should grasp one criterion - limited liability.Each job has its own scope of responsibility, and the responsibilities of grassroots workers and superiors are not the same.One of the common mistakes at the grassroots level is to take responsibility for what the leader is responsible for, but because of asymmetric information and lack of understanding, this behavior can cause trouble.Every employee must be aware of their responsibilities, more than their responsibilities must be submitted in a timely manner, and the leader actively communicates.
Scientific research and management are very different from the above.However, there is a great deal of commonality in solving problems.In the face of a complex problem, it is necessary to scientifically decompose, find out the main contradictions, try to cut the correlation between complex factors, and do it one by one, and things will be much easier to solve.Otherwise, the whole body will be moved and confused.
In management, we should make full use of legal affairs and deal with them in accordance with regulations.Not afraid of litigation, through litigation, but can sort things out clearly.At the same time, you can also find some vulnerabilities in the management in time, and target the gaps to prevent similar things from happening again.
I used to take it for granted that in order to build a new university, looking for a ready-made university, wouldn't it be okay to refer to the management template?
Gradually, in practice, it became clear that this would not work.Management is not simple yes or no, the management model is closely related to the system and the culture and history of a unit.The cultural and economic level of the city in which the unit is located affects its specific management mode as well.In development, the goals of each unit are different, and the investment of resources and the required talent echelon will not be exactly the same.Culture, resources, and connections are all different, and the management model will of course be different.For example, a new unit will naturally not pay particular attention to the retirement system, because no one will retire at all.
In fact, this historical evolution is another important cause of management conflicts.Many innovative solutions of the past, over time, will slowly become backward and outdated, if not adjusted in a timely manner, will cause a lot of problems.However, every policy and management system has deep-rooted inertia, and rash changes will cause new contradictions.Therefore, how to reconcile and develop the mismatch between the old system is not small challenges.
Science needs management, and management is science.